Step 1: Starting the Conversation
Choosing the breeder of your future dog is a big undertaking and we want to make sure you feel confident in your decision. Feel free to contact us via email (preferred) or phone with any questions that you have. We will make every effort to answer your questions promptly and truthfully!
Step 2: Completing Your Application
If you have settled on Hilltop Pups as your breeder, please fill out our application form, located under the “Adoption Information” header. The application will inform us of your puppy preferences and the type of environment in which your pup will be raised. If you have any questions about the application, let us know and we will be happy to assist!
Once we have reviewed your application, we will notify you via email that your application has been approved and that you are cleared to submit a deposit. Please note that, as the breeder, we reserve the right to refuse any sale at any time and to retain a puppy for the betterment of our program. In this case, you will be refunded any money paid to Hilltop Pups.
Step 3: Reserving a Spot on the Waiting List
In order to reserve a spot on your litter’s waiting list, a $400 deposit is required. If the litter does not produce a desirable puppy, a refund of the deposit will be honored if the request is made within 24 hours of the first pictures being posted; otherwise, deposits are non-refundable. However, you do have the option of using the deposit in the future or transferring it to another litter.
The quickest and most convenient way to submit a deposit is via the PayPal link on the “Payment Info” page of our website. Alternatively, you can mail us a deposit check; just email us when you mail the check so that your name can be immediately added to the waiting list.
If you have not predetermined whether you want a male or female puppy, you are required to do so by the time the litter is one week old. Your gender preference will be posted by your last name on the website, though we can post a name as a surprise, if needed!
Step 4: Visiting Your Litter
You are both welcome and encouraged to visit our home and our dogs, for you have the right to see where your beloved companion is coming from. Abby stays home part-time to run our breeding program and will gladly show you the puppies and dogs. With that being said, please be respectful of our property by scheduling a visitation appointment. More information on visitation scheduling is available on our “Visits & Pick-up” page.
Step 5: Picking Your Puppy
Picks for our litters are honored in the order in which the deposits are received. We require you to make your choice by the time the puppies are 5 weeks old, in respect for the individuals and families listed below you on the waiting list. We will send out an email notifying you when it is your turn to pick. From that time, you will have 24 hours to inform us of your pick, otherwise a puppy will be designated for you based on your known preferences.
Step 6: Paying for Your Puppy
Full payment is required on the day that you choose your puppy. The purchasing price for our puppies start at $2,500 up to $3,500 for rare color puppies.If you choose to have your puppy shipped, no sales tax is charged when the puppies fly out of Louisville, Kentucky. A $400 shipping fee is applied, however.
Cash is always the preferred method of payment, however you may also use PayPal, personal checks, cashier checks, or postal money orders. Personal checks should be submitted two weeks in advance of your puppy going home to ensure that the check clears. Similarly, cashier checks will need to be verified before they are accepted. Please refer to the “Payment Info” page for more information.
Step 7: Preparing for Your Puppy
To prepare for the arrival of your new puppy, you will need to buy a crate and playpen, food and feeding supplies (buy stainless steel bowls for bacteria control), grooming supplies, cleaning supplies, and a variety of toys. For a detailed list of needed supplies, please visit the “Puppy Essentials” page. This page highlights the Puppy Essentials Package, which includes all of the necessities at a wholesale price, shipped to your home; it’s a very convenient option!
Step 8: Taking Your Puppy Home
Once the puppies are 8 weeks old, you may choose to either pick up your puppy in person or to have it shipped to you. Puppies are usually flown using United Airlines Pet Safe program, though we occasionally use Delta and American Airlines as well. We’ve always had positive experiences shipping our puppies, with them arriving safe, well rested, and ready to meet their new families.
On pick-up day, you will receive the following:
- Clean, microchipped puppy, with dewclaws removed
- Prepaid application to transfer your contact information onto the microchip
- Signed copy of the Health Warranty and Purchase Agreement
- Veterinarian record of your puppy’s vaccinations and deworming schedule
- Application for 30-days of free health insurance
- CKC registration application
- Sample of Eukanuba Puppy Growth dry puppy food
- Sample of NuVet immune builder supplements
- Leash/collar combination
- Blanket, stuffed animal, potty training bell, and various toys
- All the baby pictures ever taken of your puppy, emailed upon request
More information is available on the “Visits & Pick-up” page.
Step 9: Raising Your Puppy
As stipulated in the Hilltop Pups Warranty and Purchase Agreement, you are expected to maintain your dog in good health, provide preventative healthcare, spay or neuter your dog, and provide your dog with obedience training. Please refer to the “Raising Your Pup” section of the FAQ for additional information and resources on raising the perfect companion!